Atilife.com, your satisfaction is our priority. If your order doesn’t meet expectations, our refund process is simple and transparent.
Eligibility for Refunds
Timeframe:Refund requests must be made within3 daysof delivery.
Condition:Items must beunused, undamaged, and in original packaging.
Proof Required:Order confirmation, invoice, or receipt is necessary.
Non-Refundable Items
We cannot process refunds for:
Customized or personalized items
Clearance or sale items marked “non-refundable”
Refund Process
Contact Us:Email or call our customer care team.
Return Item:Ship the product back or request a pickup (if available).
Inspection:Our team checks the returned product.
Refund Issued:Approved refunds are processed within3 business daysvia the original payment method.
Refund Methods
Credit/Debit Card → Refunded back to the same card.
Mobile Wallet/Bank Transfer → Refunded to your account.
Cash on Delivery Orders → Refunded viabank transfer, mobile wallet, or store credit.
Shipping fees (if any) arenon-refundable.
Damaged or Wrong Item
If your order isdamaged, defective, or incorrect, contact us within48 hours.
We’ll arrange areplacement or full refund at no extra cost.
Contact Us
For refunds or queries, please reach out:
Email: [email protected]
Phone: +8801805419179
Address: 26, Shaheed Abrar Fahad Avenue, Dhaka.